Return and Exchange Policy

At Nancy’s Jewelry, we are committed to ensuring your satisfaction with every purchase. Please review our policy regarding exchanges and returns:

• Eligibility for Exchange:
  Jewelry items can be exchanged within 30 days of purchase, provided the following conditions are met:
  • The item must be in its original condition with all tags, labels, and packaging intact.
  • The item must not show any signs of wear, damage, or alteration.
• Process for Exchange:
  To initiate an exchange, please contact us at custome-service@nancysjewelryllc.com with your order details and reason for the exchange. Once approved, instructions for the exchange process will be provided.

• No Returns:
  Please note that we do not accept returns for jewelry items once they are sold. All sales are final.

• Shipping Costs:
  Customers are responsible for any shipping costs associated with exchanges unless the item was received damaged or incorrect.
• Damaged or Incorrect Items:
  If you receive an item that is damaged or not what you ordered, please contact us immediately. We will work to resolve the issue promptly.

Thank you for understanding and choosing Nancy’s Jewelry. We appreciate your trust and look forward to serving you again!